Your privacy matters. This document explains how Fenoravixlume collects, uses, and secures personal information shared via this site or during consulting engagements, compliant with Kenyan regulations.

Types of Information Collected

We collect only the essential data to provide our services. Information may include:

• Personal identification such as names and contact details from online forms or email correspondence.
• Company or organizational details if provided, to assist in negotiation or consultation processes.
• Project information and communication records for effective service delivery and documentation.
• Technical data such as browser type, access times, or site interaction information for user experience improvement.

How We Use Collected Data

Your information is used only to deliver, improve, or communicate about our services. Uses include:

• Confirming identity and eligibility before consultations or scheduled meetings.
• Preparing and documenting negotiated agreements and project records.
• Answering inquiries, sending updates, or providing requested materials.
• Maintaining compliance with Kenyan regulations regarding client communications.

Legal Basis and Consent

We only process your data after your express consent or where legally permitted.

Processing is based on the necessity for contract performance, legal requirements, or with your direct consent. You may withdraw consent at any time via our contact form.

Information Sharing

Your information remains confidential except as follows:

• Provided to third parties or partners strictly where needed for service delivery, with confidentiality agreements in place.
• Required disclosures under Kenyan law or by court order.
• For external IT or compliance checks, only anonymized or minimal information is shared.

Data Security

We use industry-standard safeguards—technical, physical, and procedural—to prevent unauthorized access, loss, or misuse of your data. Only authorized personnel may access your information, and all records are securely stored and periodically audited for compliance.

Your Rights

You remain in control of your personal data, with rights including:

• Access to the information held and ability to request corrections.
• Withdrawal of consent and deletion of your personal details where legally possible.
• Lodging objections or complaints about privacy practices to regulators in Kenya.
• Requesting restriction of processing for sensitive or disputed information.

Cookies Usage

Our website may use cookies or trackers to support basic site functions, without collecting unnecessary personal data. See our full cookie policy for details.

Cookie Policy Cookie Policy

Contact Us

Questions about your privacy or data use can be directed to our designated data officer. We welcome all requests related to your rights or information.

Policy Changes and Updates

Our policies may be revised as needed for compliance or service reasons. Any changes will be posted here and take immediate effect unless otherwise stated.